Privacy Policy

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and informs You about Your privacy rights and how the law protects You.

We use Your personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Words with capitalized initials have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in the singular or plural.

• Definitions

  For the purposes of this Privacy Policy:

• • Account means a unique account created for You to access Our Service or parts of Our Service.

  • Application means the software program provided by the Company downloaded by You on any electronic device, called To2Multiservices LLC

  • Company (referred to as either "the Company", "We", "Us", or "Our" in this Agreement) refers to To2Multiservices LLC

  • Country refers to: Florida, United States

  • Device means any device that can access the Service, such as a computer, mobile phone, or digital tablet.

  • Personal Data is any information relating to an identified or identifiable individual.

  • Service refers to the Application.

  • Service Provider means any natural or legal person that processes data on behalf of the Company. Refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform Service-related services, or to assist the Company in analyzing how the Service is used.

  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

  • You refers to the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

1. Collection and use of your personal data

   Types of data collected:

   • Personal Data

     While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

     • Email address

     • First and last name

     • Phone number

     • Address, State, Province, ZIP/Postal code, City

     • We may request and store images of a customer's passport, driver's license, or national identification card as part of the compliance program required to provide certain services.

   • Usage Data

     • Usage Data is collected automatically when you use the Service.

     • Usage Data may include information such as your device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

     • When you access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers, and other diagnostic data.

     • We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device.

   • Information Collected During Your Use of the Application

     • To2Multiservices LLC is committed to protecting the privacy of its users during the use of Our Application. In order to provide features of Our Application, we may collect, with your prior permission

   • Phone book information from your Device (contact list)

     • We use this information to provide features of Our Service, to improve and personalize Our Service. The information may be uploaded to the Company's servers and/or a Service Provider's server or may simply be stored on Your device.

     • You can enable or disable access to this information at any time through Your device settings.

2. Use of Your Personal Data

   The Company may use Personal Data for the following purposes:

   • To provide and maintain Our Service, including monitoring the use of Our Service.

   • To administer Your Account: to manage Your registration as a user of the Service. The Personal Data You provide may give You access to different functionalities of the Service that are available to You as a registered user.

   • For the performance of a contract: the development, fulfillment, and performance of the contract for the purchase of the products, items, or services You have purchased or any other contract with Us through the Service.

   • To contact you: To contact you by email, phone calls, SMS, or other equivalent forms of electronic communication, such as mobile application push notifications, regarding updates or informational communications related to the contracted functionalities, products, or services, including security updates, when necessary or reasonable for their implementation.

   • To provide you with news, special offers, and general information about other goods, services, and events we offer that are similar to those that you have already purchased or inquired about, unless you have opted not to receive such information.

3. Retention of your personal data

   • Retention of your personal data

   • The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

4. Transfer of your personal data

   • Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. This means that this information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

   • Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

   • The Company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

5. Deletion of your personal data

   • To request review, update, or deletion of your personal information or account, please contact us at info@to2facil.com.

   • To request review, update, or deletion of your personal information or account, please contact us at info@to2facil.com.

6. Law Enforcement

   • Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

7. Disclosure of Your Personal Data
   • Other Legal Requirements

     The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

     • Comply with a legal obligation

     • Protect and defend the rights or property of the Company

     • Prevent or investigate possible wrongdoing in connection with the Service

     • Protect the personal safety of Users of the Service or the public

     • Protect against legal liability

8. Security of Your Personal Data

   • The security of your personal data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

9. Links to Another Website

   • Our Service may contain links to other websites that are not Operated by us. If you click on a third-party link, you will be directed to that third-party site. We strongly encourage you to review the Privacy Policy of every site you visit.

   • We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

10. Changes to this Privacy Policy

    • We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our Site.

    • We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact

    If you have any questions about this Privacy Policy, you can contact us:

    • For any questions regarding your account or use of our services, please contact us at: info@t2facil.com or by calling our Customer Service line at: 786-209-1709 (Business Hours: Monday to Sunday, 9:00 am to 9:00 pm)

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All categories mentioned above exclude text messaging service subscription data and consent; this information will not be shared with any third party.